If Hiya is not working correctly in general, you can try a couple troubleshooting steps before you try anything else.
Update the App to the most recent version: If you are still having issues try the fail-safe described below.
The fail-safe: Consider the fail-safe the app version of calling IT Support and them asking if you restarted your computer.
However, it’s important to note that when you uninstall the app, you will lose the numbers in your blocklist if you have not yet signed in with your Google or Facebook account.
- Uninstall Hiya
- Restart your device
- Reinstall Hiya